Services

Data & Service

IT-support and services – reliable and from professionals

Our customers can rely on our professional support. Only when all user enquiries are quickly resolved can users be productive. In this context we offer you varying support options with our products.

Our strengths

  • Long-time experience
  • Professional know-how
  • Varying support options
  • German and English

Your benefit

  • High user productivity
  • Personal contact
  • Quick and reliable help
  • Support via telephone and remote maintenance
  • Ticket-support with highest priority

We offer you support via remote maintenance or on premise. You benefit from specialized workers and our experience. Our strengths lie in personal support and close cooperation with our customers. We stand for short reaction time for occuring problems as well as reliable and professional work ethic.

Please be aware: The more detailed the problem is described to us, the faster and better we can react!

We are here for you, even after product purchase and support you during the entire installation and administration phase as well as daily use and for user questions. Benefit from quick reaction time, expert knowledge and service that pays off: We take work off your hands, you ensure that your employees have a competent go-to person for questions and quick service should there be any technical problems. Customer service is our top priority and stands for reliability and efficiency. We offer technical service worldwide. It is good to have a system specialist that is only a call or a ticket away. Our technicians help you directly via internet access (remote maintenance) and telephone.