The Act! CRM-system supports your sales department from cold-calling to customer care. By using a CRM-system processes in sales are more efficient and sales revenue as well as customer service is optimized. Act! offers many functions but we were missing a couple of features in our customer projects. We developed these into add-ons. They now have been on the market for many years and are also offered on Swiftpage's add-on marketplace. The add-ons are developed from practice for practice.