CRM-systems ensure customer management, but a company is made up of more than communication and customer management. Here physical monitoring, anti-viral software and e-mail archiving as well as proper telephone systems are called for to ensure good customer management. CRMADDON Factory distinguishes the following categories:
E-mail archiving: Simple software tools that make a big difference. E-mails are archived, your e-mail server is kept tidy and you can find e-mails with better search options at any time.
IT-security: Monitoring of all automatized processes as well as anti-viral software - security for yourself and your customers.
Monitoring: Physical and virtual monitoring of your rooms, servers and computers.
Telephony: Telephone systems and software connection of these to your computer system.
Virtualization: Server- and desktop virtualization for your company to save costs and space and to reduce noise levels in your work space.