This course is ideal for first-time users and people who are just getting started with ACT!.
If you have other questions we would be happy to help you with these.

• General overview of what ACT! is
• review the basic ACT! functions
• Organizing the Database
• Data management - creating and deleting contacts, changing contact details, importing and exporting contact information
• Entering Contacts by Relationships
• Groups and Companies
• Lookups - how to find what you're looking for
• Reports - standard reports and customisation
• Opportunities - tracking the sales process
• Activities - how to use the diary
• Communicating via E-mail, Fax, and Word Processing
• Synchronisation with other locations and computers, and also with PDAs
• Using Notes and History
• Calendar etc.