Sugar is an affordable and easy to use business CRM, designed to help your business communicate with prospects, share sales information, close deals and keep customers happy. Thousands of successful companies use Sugar everyday to manage sales, marketing and support.

As an open-source, web-based CRM solution, Sugar is easy to customize and adapt to your changing needs. Ideal for small and medium-sized companies, large enterprises and government organizations, Sugar can run in the Cloud or on-site.

Each edition includes:

• Full sales, marketing and support automation, email integration, reporting, team selling, advanced security, workflow automation, social CRM
• Support for 22 languages, unlimited API calls, regular back-ups of your customer data
• Choice of either on-premise or cloud-based CRM deployment

More information about Sugar you find here