Sage CRM is a comprehensive CRM system that provides sales, marketing and customer service teams with the tools they need to develop customer relationships, close sales and maintain contact with clients and prospects. Sage CRM provides a single, centralized source of your sales contacts so that it can be utilized, updated and shared across all channels.  It is accessible via the web or hand-held devices enabling users to access and update the system remotely.

Improve sales performance with sales automation tools that help sales professionals find and retrieve vital information quickly and easily. SageCRM provides a snapshot of the sales cycle from first contact to final sale, allowing sales teams to effectively analyze and manage the sales pipeline from within the CRM solution.

Sage CRM is an advanced Customer Relationship Management system connecting teams within an organisation to 1 central database. 100% web based for fast deployment with an easy to use interface. Incorporates Sales, Customer
Service & Helpdesk, Marketing & Campaign management. 

Suitable for any sized organisation and especially well suited to multiple site implementations and where real-time integration with other internal data systems is required. 

Sage CRM is an advanced product but can be used by beginners and advanced users alike.

Features and Benefits at a Glance

Sage CRM Sales

• Maximise sales performance with tools for sales people to find and retrieve vital information quickly and easily.
• Deliver reports every day, every hour that let you know how your team is performing. Organise teams and schedule calls and meetings. Define the sales and lead process to suit the way you do business.
• Manage vital opportunities and leads by tracking leads from first contact to final sale, ensuring time and energy is spent on the deals that are most likely to close.
• Integrate sales with marketing and customer service for a 360 degree view of your customer. All information captured on your customers create cross-sell and up-sell opportunities.

Sage CRM Marketing

• Manage and track every element of your marketing campaigns. Drill down to specific activities within your campaign
• Segment customer and prospect lists and deliver targeted messages to your select target audience
• Get real time information into the success of individual and ongoing campaigns by tracking them from initial lead generation right through to close
• Qualify leads into your chosen criteria for follow up, prioritise your leads to ensure that a lead never gets lost or goes cold. Merge documents with target lists for mass mail outs

Sage CRM Customer Care

• Keep track of every customer interaction for the most up to date information on all your customers
• Offer multiple channels to your customers by providing them with web access to their own customer portals on your website where they can log queries and view the status of their requests, at their convenience 24/7
• View and measure call turn around time and understand what is taking longer to resolve and why
• Gather and retain important customer information to build and enhance customer relationships
• Improve employee satisfaction by arming them with correct up to date customer information allowing them to handle customer queries efficiently