ImportIT, ExportIT and ServiceIT feature very flexible and therefore extensive configuration options. Some of these options are less common than others. Hence, configuring these add-ons is sometimes more difficult and involved than expected.

Our local partners are fully trained engineers. Nevertheless, it may happen occasionally that challenges occur which can be quickly resolved by the developer and manufacturer. In such instances we’re happy to provide support via our Ticket System.

Isn’t your time too valuable to throw it away on trivial things like installing an add-on? Certainly, the user manual is quite clear on how to do it. But who’s reading it? An hour or so later and after the third unsuccessful trial-and-error attempt your nerves have been wrecked and you give up.

Save your nerves, your time and don’t waste your money. Take advantage of our flat-rate Install Support (for workstations only). Specialists, rather often even the developers, take care of your installation and configuration needs by remote session and/or phone. So you can start right away to successfully put your new add-on to work.